Shipping Policy

Last updated: May 2026

At El Khawaga Jewelry, we take great care to ensure your jewelry arrives safely and promptly. Below is everything you need to know about our shipping process.

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Free Shipping

We offer free shipping on all orders over 2,000 EGP within Egypt. Orders below 2,000 EGP are subject to a standard shipping fee calculated at checkout.

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Processing Time

All orders are processed within 1–2 business days after payment confirmation. You will receive an email confirmation once your order has been dispatched.

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Delivery Times

Estimated delivery times:

• Cairo and Giza: 1–2 business days
• Alexandria and major cities: 2–3 business days
• Other governorates: 3–5 business days

Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or public holidays.

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Packaging

Every order is shipped in a premium luxury gift box, fully insured for its declared value. We take every precaution to ensure your jewelry arrives in perfect condition

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Order Tracking

Once your order is dispatched, you will receive a tracking number via email so you can follow your delivery at any time.

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